Why was my deposit request cancelled?
March 28, 2024
Your deposit request may have been canceled for one of these reasons:
For exchanges:
– Incomplete exchange form (missing signature, tracking number, unclear text, or missing information)
– Mismatch between card number and deposit receipt
– Third-party deposits via bank or online platforms
– Invalid or forged documents
– Mismatch between the declared amount and deposited amount
For bank transfers:
– Third-party deposits
– Missing deposit receipt
– Mismatch between the declared amount and deposited amount
For online platforms:
– No receipt uploaded
– Missing information (tracking number, wallet address, date, time, and amount)
– Mismatch between the declared amount and deposited amount
– Unclear receipt
For cryptocurrency:
– Missing necessary information (transaction hash, wallet address, date, time, and amount)
– Mismatch between the declared amount and deposited amount
– Incorrect deposit method is chosen based on the platform used
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