I get an error when uploading my ID, what should I do?

Please note that the image must be uploaded as JPG, and the size should not exceed 10 MB.

Don’t scan the cards. Using a mobile phone, take a photo of your documents. Provide appropriate light, and don’t use the flash of the phone. Avoid creating any shadow, and don’t copy the image. If everything is ok, then upload it.

If you need more help, please read the following link:

https://dl.aron-groups.co/support/Training/Verification_Guidance.pdf

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