I made a deposit, but it was not automatically added to my account. What should I do?

If you’ve deposited through different platforms and it hasn’t been credited to your account within the expected time, just contact our online support team and provide the necessary details:

 

– **For crypto deposits:** Send the transaction hash link, your email, the trading account number, and the method you used for depositing.

– **For other methods:** Send your trading account number, email, a copy of the deposit receipt, and the transaction reference number to the support team.

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