Why was my deposit request cancelled?

Your deposit request may have been canceled for one of these reasons:

For exchanges:

– Incomplete exchange form (missing signature, tracking number, unclear text, or missing information)

– Mismatch between card number and deposit receipt

– Third-party deposits via bank or online platforms

– Invalid or forged documents

– Mismatch between the declared amount and deposited amount

For bank transfers:

– Third-party deposits

– Missing deposit receipt

– Mismatch between the declared amount and deposited amount

For online platforms:

– No receipt uploaded

– Missing information (tracking number, wallet address, date, time, and amount)

– Mismatch between the declared amount and deposited amount

– Unclear receipt

For cryptocurrency:

– Missing necessary information (transaction hash, wallet address, date, time, and amount)

– Mismatch between the declared amount and deposited amount

– Incorrect deposit method is chosen based on the platform used

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